PRLog – Jul. 25, 2014 – FT. LAUDERDALE, Fla. — According to CEO, Richard Olin, many of his customers would rather do simple part replacements themselves rather than pay for a service technician.
“It’s not only the cost but the down time waiting for the tech to show up and diagnose and fix the problem,” according to Olin.” Replacing most of the parts that fail or wear out in most of the most popular printers is not difficult and we can usually guide customers in both to the diagnosis and how to do the replacement.” Another factor that caused Olin to start emphasizing printer parts was a reduction in the number of different printers a business users. “It used to be that if a company had five printers, they would all be different makes and model,” Olin noted. ” Now many of our customers are finding one or two printers they like and use them exclusively, This enables them to keep a full set of printer parts on premise at all times. In most case, replacements are pretty easy.”
In addition to toner and ink, office products, accessories and hardware, American Toner now offers its customers imaging and fuser units, maintenance kits, rollers, feeders, gears and processing boards. And, due to their buying power and relationship with leading manufacturers, American Toner can offer attractive pricing, immediate shipping and the industry’s best guarantee.
Olin believes that, “for many of our customers, every dollar and every hour is important. When I see a way to help them and expand our business, I act. I’m not always right but I do have a pretty good track record.”
For more information, contact Nohora Siegel, Director of Customer Support Services at (954) 320-6663 ext. 406.
American Toner and Ink
2401 E. Atlantic Bvld., #314
Pompano Beach, Florida 33062
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